Privacy Policy
Effective Date: October 14, 2024
At Crystalluxee, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you place an order or create an account, we collect personal details such as your name, email address, phone number, shipping and billing address, and payment information.
- Non-Personal Information: We may also collect non-identifiable information such as your IP address, browser type, device type, and website usage through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Orders: To process and fulfill your orders, including payment processing, shipping, and customer support.
- Communication: To send you updates about your order, respond to your inquiries, and provide information about our products and promotions.
- Improving Our Services: To enhance our website, improve your shopping experience, and analyze trends in website usage.
- Marketing: With your consent, we may send you promotional emails and offers related to Crystalluxee. You can opt out of these communications at any time.
3. How We Protect Your Information
We take the security of your personal information seriously. We use a variety of industry-standard security measures, including encryption, secure servers, and firewalls, to protect your data from unauthorized access, disclosure, or misuse.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers to assist with payment processing, shipping, and marketing. These providers are required to keep your information confidential and only use it for the services they provide.
- Legal Obligations: We may disclose your personal information if required to comply with legal obligations, such as a court order, subpoena, or governmental request.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how you use our website, track your preferences, and deliver personalized content and ads. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
6. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request the deletion of your personal data.
- Opt out of marketing communications at any time.
- Withdraw your consent to our use of your personal information.
To exercise these rights, please contact us at info@crystalluxee.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Crystalluxee
Street: 2172 Caynor Circle, Weehawken, New Jersey, United States
Phone: 908-505-0312
Email: info@crystalluxee.com
This Privacy Policy is effective as of October 14, 2024.
