Terms and Conditions
Effective Date: January 17, 2025

Welcome to Crystalluxee! These Terms and Conditions govern the use of our website crystalluxee.com and any purchases made through our site. By using our website and purchasing from Crystalluxee, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, making a purchase, or creating an account with Crystalluxee, you agree to these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

Crystalluxee reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically for any updates.

2. Use of Website

You may use Crystalluxee’s website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to:

  • Use our site in any way that violates any applicable local, state, or international law.
  • Engage in any conduct that restricts or inhibits anyone else from using or enjoying our website.
  • Introduce any viruses, malware, or other harmful material to the website.
  • Attempt to gain unauthorized access to any portion of the site, server, or database.

3. Product Information and Availability

We strive to provide accurate and up-to-date information about the products available on our website. However, we cannot guarantee that all product descriptions, pricing, or availability are error-free. In the event that an error is found, Crystalluxee reserves the right to correct the error and notify the customer of any necessary changes before completing the order.

Crystalluxee makes every effort to ensure that our website reflects the availability of products, but in rare cases, a product may be out of stock or discontinued after the purchase is made. If this occurs, we will notify you immediately and offer a solution, such as a refund or exchange.

4. Order Acceptance and Processing

All orders placed through Crystalluxee are subject to acceptance and availability. Once you place an order, you will receive an order confirmation email. This does not guarantee the acceptance of the order. Crystalluxee reserves the right to refuse or cancel any order at our discretion, including orders that are deemed fraudulent or if the product is out of stock.

Orders will not be processed until payment has been confirmed. Once an order has been processed and shipped, you will receive a shipping confirmation email with tracking details.

5. Pricing and Payment

  • Prices: All prices displayed on the website are in U.S. Dollars (USD) and are subject to change without notice.
  • Payment: We accept payment via major credit cards, debit cards, and PayPal. By providing payment information, you authorize Crystalluxee to charge the total amount of your order, including applicable taxes and shipping fees, to your payment method.
  • Sales Tax: Sales tax will be applied to orders based on the tax rate in the shipping destination. The applicable tax will be shown during checkout.

6. Shipping and Delivery

  • Shipping Costs: Shipping fees will be calculated and displayed at checkout, based on your selected shipping method and delivery address.
  • Delivery Times: Shipping times may vary depending on the delivery address, shipping method, and product availability. Delivery estimates are provided on the checkout page and are not guaranteed.
  • International Shipping: We may offer international shipping to select countries. International orders may be subject to additional customs fees, import duties, or taxes, which are the responsibility of the customer.
  • Shipping Delays: Crystalluxee is not responsible for delays caused by the shipping carrier, natural disasters, or other external factors beyond our control.

7. Returns and Refunds

Our Refund and Returns Policy governs the process for returns and exchanges. If you are unsatisfied with your purchase, please review our return policy to understand the eligibility requirements and procedures. To initiate a return, please contact us at info@crystalluxee.com.

8. Warranty and Limitation of Liability

Crystalluxee offers a limited warranty against defects in materials and workmanship for all jewelry purchased from our website. The warranty does not cover damage resulting from misuse, accidents, or normal wear and tear.

We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or the products purchased. In no event will our liability exceed the total amount paid for the product that caused the damage.

9. Intellectual Property

All content on Crystalluxee‘s website, including text, images, logos, graphics, and product designs, are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our site without prior written permission from Crystalluxee.

10. Privacy Policy

Your use of Crystalluxee‘s website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the terms of our Privacy Policy.

11. User-Generated Content

By submitting any content to our website (such as reviews, photos, or comments), you grant Crystalluxee a non-exclusive, royalty-free license to use, modify, and publish that content in any form, including marketing materials, without compensation.

You are solely responsible for the content you submit, and you agree not to submit content that is offensive, defamatory, or violates any laws or the rights of others.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts located in New Jersey, and you hereby consent to personal jurisdiction and venue in those courts.

13. Severability

If any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14. Termination

We may suspend or terminate your access to our website at our sole discretion, without notice, if you violate these Terms and Conditions or engage in conduct that we deem inappropriate or harmful to our business or other users.

15. Contact Us

If you have any questions, concerns, or feedback about our Terms and Conditions, please contact us at:

Crystalluxee
Phone: 908-505-0312
Email: info@crystalluxee.com
Website: https://crystalluxee.com

Thank you for choosing Crystalluxee! We hope you enjoy your shopping experience with us.